Because of this policy they have refused to provide a refund, despite a representative of their company telling us we would only be charged for 3 months with the subscription. Choose from a 1-hour or all day jump pass, Unlimited Glow Night pass or an Ultimate Air Birthday Package at Sky Zone Trampoline Park.
When I called to get the charge reversed since our 3 months was up we were told by both an employee and manager that "a policy was changed and you need to manually cancel." I received no previous emails about any policy change or information for a cancelation site (which is probably outsourced since the site didn't have the business name anywhere in it). ZavaZone Sterling, VA trampoline & adventure park times and location (800) 376-ZAVA(9282) Facebook Twitter. Since we were told upon purchasing the pass we needed to manually renew we just let the pass expire however, we were charged for a 4th month. Sterling best-performing currency as traders eye further Bank of England rate rises The pound is set to be the best-performing currency of the first quarter of 2023, according to an FX strategist. My son asked to go frequently for two months then the shine wore off. My biggest disappointment is in their customer service and ownership of employee mistakes: After the first trip we signed up for a 3 month pass. Sadly, however the negatives have outweighed the fun.Įvery review I have read, both good and bad seem to be accurate. Sky Zone 15 for One Hour of Trampoline Time and SkySocks for Two at Sky Zone (28 Value), Valid for Walk-Ins 4.9 4,392 Groupon Ratings 1 60-min jump pass for 2 at Oakdale loc.
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